ERL has been running limited services since 25 March and has combined both KLIA Expres and KLIA Transit services during this period. In the meantime, customers who have purchased their ticket to travel after 4 April can get a refund by submitting their unused ticket to the company’s official customer service email, CustomerEnquiry@KLIAekspres.com.
— KLIA Transit (@KLIAtransit) April 2, 2020 In the meantime, ERL is asking passengers to make alternative arrangement for transportation to areas within the proximity of each ERL station. On that note, the company has been gracious enough to provide a sheet listing down the forms of alternative transport available during the suspension. (Source: ERL)
